Since the industrial revolution, people have been leveraging technology to augment human work with the goal of maximizing efficiency, productivity and generally making our lives easier.
Today the the latest technology to hit the scene is Artificial Intelligence or AI, specifically machine learning.
With machine learning computer engineers create robust, accurate, and efficient algorithms which have the ability to start self learning on their own without human input. These algorithms can sift through huge quantities of complex data at an extremely rapid rate and make objective decisions on that data to reach conclusions more quickly than humans ever could. In many cases these programs can make the decisions for humans themselves as in the case of self driving cars which are run on AI technologies.
Artificial Intelligence today is now revolutionizing many industries, including:
- banking
- hospitality
- healthcare
- e-commerce
- government Services
And this is just to name a few.
AI continues the trend of humans leveraging technology to make our everyday lives easier.
Companies such as Google and Amazon offer products such as Alexis where we can ask a question on just about anything and receive an accurate voice answer within seconds.
In the next five to ten years algorithms will likely be making decisions which directly affect our health, job prospects, and abilities to get loans. With AI our lives should become much better. Hospital services for example should dramatically improve such as wait times during visits or receiving diagnoses. It will help CEOs and businesses to run much more efficiently and cost effectively.
AI, however, is a two-headed beast and poses some very serious issues to humanity which will need to tackled. Unemployment, for example, could grow as organizations, companies and governments automate mundane, tedious, and time-consuming operations. No doubt this will result in replacing manual jobs with robotic process automation.
Another tricky issue we face is that no one really knows how the most advanced algorithms do what they do. They are designed to make decisions themselves, and they could make them in ways we cannot understand. Even the engineers who build these apps may not be able to fully explain their behavior.
If one day they did something unexpected—crashed into a tree, or sat at a green light - it might be difficult to find out why. How well can we expect to communicate—and get along with—intelligent machines that could be unpredictable and inscrutable?
Algorithms could also have inherent design flaws. After all humans design them. Therefore, these algorithms could be subject to human error. This would be a real problem when you consider someone’s life being in the hands of an AI driven program such as in a self driving car or for a health related issue.
If one's information contained in a government or commercial related AI program was subject to error it could have all sorts of negative consequences such as an inability to secure loans, get a job or get government assistance.
One of the biggest challenges humans face with AI though is with the weaponization of the technology. Governments around the world are now scrambling to develop autonomous weapon systems (AWS) and integrate AI into their existing military programs.
Not withstanding a new AI arms race, this is very dangerous because AI algorithms are by design to make decisions on their own. Without human oversight it is possible that they could misidentify targets or respond to threats that don't exist which could accidentally spark off a major conflict.
" Efforts to create thinking machines can pose a threat to our very existence"
Stephen Hawking on Artificial Intelligence
Those are just a few examples of how AI could negatively disrupt human existence. But there is no doubt AI is here to stay. These algorithms are affecting more and more people as the popularity among them increase. AI technologies also hold out the possibility of significantly improving our lives.
From better healthcare, predicting droughts or eradicating poverty, AI has the potential to have astonishingly positive impacts for mankind.
" Everything we love about civilization is a product of intelligence, so amplifying our human intelligence with AI has the potential of helping our civilization flourish like never before - as long as we manage to keep the technology beneficial "
Max Tegmark, President of the Future of Life Institute
Now is the the time for better oversight and regulation of the technology and to address the very complex issues that AI raises. So far there has been very little serious research or coordinated action in this regard.
Additionally, we need to be more vigilant in regards to the kind of AI programs which are being written today. We need to set more boundaries for AI so that we can co-exist peacefully with this powerful new technology and use it for the benefit of us all.
Peter Logan
AI Institute of Ethics
@aideepmode